The casino has a relatively dark design. The look is quite interesting, but probably not every player will like it. However, the dark look does not affect the games, so we rate the overall design positively. It is a bit annoying that many important texts on the German website are offered only in English . Among other things, the bonus terms are not presented in German. This is clearly a disadvantage, because there are many German-speaking casino fans who can not read and speak English. The performance is according to our findings in the research for this review good to very good. Excessively long waiting times when loading the games does not exist.
Unfortunately, the customer service has no hotline. But that is our only criticism. Customers can directly contact support via a live chat. This is a modern twist on the live customer service, so we do not miss the hotline. There is also the option to email Customer Service. But this is only an interesting alternative if the live chat should not be available. Otherwise, in our estimation, it is easier to communicate with one of the well-trained supportwith the bonus https://www.casinophonebill.com/rainbow-riches-mobile-slots-awesome-free-bonus/
. In our test inquiries, the service staff made a very good impression. 8/10 points
The Live Casino is provided by slots paid by home phone. The live dealer players have a good to very good quality . Offered are, inter alia, blackjack, roulette, poker and baccarat. The live dealer games are presented in a very modern way, so that a pleasant atmosphere arises very quickly while playing. This is also helped by the croupiers, who communicate in a stylish way with the customers. It is possible to ask questions and chat. For this purpose, there is a special chat that works perfectly. We had a lot of fun testing the live casinos. The level of the best big live casinos may be a little bit higher, but the gap to the absolute top is not big.
With deposits applies a minimum amount with 10 euro. For withdrawals, the customer sometimes has to live with significantly higher minimum amounts. As a rule, a minimum payment of 20 euros is required. But there are also important payment methods, for example, the bank transfer (100 euros), in which significantly higher amounts are given for a payout. That’s not optimal, because there are many gambling fans who play on a small budget. The payout percentage is not entered for the individual games or for the entire casino. In our experience, however, we expect a payout ratio for the game providers that is well above the average. However, it would be nice if the payout ratios were published. In terms of transparency, which even publishes roulette permanents on a daily basis , remains the measure of all things.